October 2026

Keeping your data safe.

How we protect the information you trust us with — across our client work and our products.

The short version

Encrypted in transit and at rest.
Stored in Australia wherever possible.
Only the right people have access.
Found a problem? Tell us — we’ll thank you.

Encrypted everywhere

Data is encrypted in transit with TLS, and at rest in our databases and backups.

Australian hosting

Customer data is stored in Australian data centres wherever possible.

The right access

Team members only get the access they need, protected by multi-factor authentication.

Backed up daily

Automatic daily backups, stored securely and tested regularly to make sure they restore.

Watched around the clock

Systems are monitored 24/7, with alerts for anything unusual.

Trusted providers

We choose suppliers with strong security practices and review them regularly.
01

Built in from day one

Security isn’t an add-on. Every project and product is designed with it in mind:

  • Code is reviewed before it goes live.
  • Software and dependencies are kept up to date.
  • Test and live data are kept separate.
  • Access is removed promptly when people leave.
02

If something goes wrong

If we find a security incident, we act fast to contain it, work out what happened and fix the cause. We’ll tell affected customers quickly and, where the Notifiable Data Breaches scheme applies, notify the OAIC and the people affected.

03

Found a vulnerability?

If you think you’ve found a security issue, please email hello@thinkswift.au with the details. Give us a reasonable chance to fix it before sharing it publicly — we’ll reply quickly and keep you updated.

04

Your part

  • Use strong, unique passwords and turn on multi-factor authentication.
  • Only give access to people who need it.
  • Tell us straight away if anything looks wrong.
Questions about this?

We’re happy to explain anything in plain English.

hello@thinkswift.com.au

Ready to work smoother?

Tell us what’s slowing you down. We’ll come back within a day with a few ideas — no obligation.

Start a project hello@thinkswift.com.au